XBOX contact number – 0843 504 3683

xbox call customer service

Who are Xbox?

Xbox is one of the most popular and well-known home video game consoles in the United Kingdom and throughout the rest of the world. Owned by Microsoft, the company's exclusive titles include Forza Motorsport, Fable and, of course, Halo.

There have been three Xbox consoles released, the Xbox, Xbox 360 and their newest console, the confusingly named Xbox One.

The Xbox One has proved to be a controversial games console, with many owners of Xbox 360s complaining about the Xbox One’s reliance on Kinect, the weaker processing system compared to other consoles and the lack of backwards compatibility. Xbox aim to provide good customer service, answering and correcting issues that their consumer base raise.

What can I get help with when I call the Xbox contact number?

Gamer with a problem that can only be sorted by the XBOX contact number? Don't fret - give their main customer service helpline a ring today and they should be able to take quick steps to make sure that your issue is dealt with immediately.

Common queries include, what to do if the games console won't switch on, the Xbox has overheated, the controller won't connect to the Xbox, and the cables are missing from the box.

Xbox users can also call to sort out issues they may have had with the online gaming service Xbox Live. This includes issues with payment for Xbox Live, connectivity issues and the purchase of games and other items from the Xbox online store.

Customers can also call to access their account should they be unable to login due to issues with their servers or forgotten or lost login details.

How does Prove I Called work?

When you call through the Prove I Called number, you get added protection. We can give you evidence that may prove useful in the future if you have any disputes or queries with the complaints team for the company. It can also be used for your own personal records, or any other matter you deem applicable.

We know how stressful it can be when contacting a company. Prove I Called keeps a record of the time, date and duration of your call to a company. This service is perfect for ongoing calls to a business, or when you have run into issues with a company. Prove I Called is not affiliated with any company listed in our directory.

To request your call details please email with your phone number and the date you called. With that information, we can provide you with an independent email confirming the details of the call, this email can be forwarded to the company you are contacting as evidence of your call. Calls to 084 numbers cost 5p from a BT Landline, calls from mobiles and other providers may be considerably more.

Xbox phoneline opening hours

Monday to Friday: 9am - 10pm
Saturday to Sunday: 9am - 8pm

Company address & email

Microsoft Ltd
Microsoft Campus

Social Media accounts

Facebook: Xbox
Twitter: @Xbox
YouTube: Xbox