Transport for London TfL contact number – 0843 515 8103

Who are Transport for London?

Transport for London (TFL) is the local government body that runs and oversees most public transport services in London. This covers a wide remit, including underground and overground rail lines, bus services, river services, roads, and taxis. Offering information on a multitude of travel options in London including the Underground, bus, rail and river, Transport for London is the number one destination for your travel needs in the capital.

As there are currently 8.4 million people living in London (expected to be 10 million in the 2030s), the firm attempt to support the rapid growth of London, making life in the capital better. Their success depends on support, grants, borrowing and commercial income and is a key part of shaping London’s social and economic development.

What can I get help with when I call the Transport for London contact number?

As Transport for London are committed to providing a high-quality service to everyone, they welcome your comments and feedback. As such a big company that covers an expansive amount of services in London, there are a range of different things you may want to contact them about.
So if you wish to make a complaint or contact them about travel services across the board, whether it’s the tube, the Emirates Airline, the bus or any of the other travel services they provide.

You may also have a query about Oyster and Contactless fares or lost and stolen cards, payments, or require a refund.
No matter the problem, the member of customer service team you are put through to should be able to help you answer your question or resolve any issues you may have quickly and efficiently.

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We know how stressful it can be when contacting a company. Prove I Called keeps a record of the time, date and duration of your call to a company. This service is perfect for ongoing calls to a business, or when you have run into issues with a company. Prove I Called is not affiliated with any company listed in our directory.

To request your call details please email with your phone number and the date you called. With that information, we can provide you with an independent email confirming the details of the call, this email can be forwarded to the company you are contacting as evidence of your call. Calls to 084 numbers cost 5p from a BT Landline, calls from mobiles and other providers may be considerably more.

Transport for London phoneline opening hours

08:00-20:00 seven days a week

Company address & email

TfL Customer Services

4th Floor
14 Pier Walk
London SE10 0ES

Social Media accounts

Facebook: Transport for London
Twitter: @TfL
YouTube: TransportforLondon