Tag: western union

Sending money online with Western Union

The internet made the transfer of money incredibly easy. Instead of having to head to a nearby branch of Western Union, you can login to your Western Union account and send money across the entire globe.

There are a couple of different money transfer services that are offered by Western Union. These transfer services differ slightly, based on which countries you can send money to and how the money is collected following its transfer.

Money transfers are made through credit or debit card payments. Western Union accept VISA and MasterCard cards as well as Maestro cards. There are various different forms of security and payment protection that ensures your safety while making an online transfer.

What money transfer services do Western Union offer?

There are two types of transfer provided by Western Union:

Money in Minutes

This service allows the recipient of the transfer to collect their money within a few minutes of the process being complete. To collect the money, the recipient must visit one of Western Union’s worldwide Agent Locations.

As previously stated, the transfer takes a matter of minutes (hence the name) but it can be slower depending on the working hours of the two locations involved in the transfer. For example, if you are transferring from the United Kingdom to the United States, your transfer may not be during an overlap of working hours.

Direct to Bank

This option is available in selected countries. The transfer is made, sending money straight to the recipient’s bank account. The transfer is usually deposited the following business day. Again, depending on the working hours of the two countries involved in the transfer, Direct to Bank may take an extra day if you are unlucky enough to make the online transfer at an inconvenient time.

Next Day is a similar service that allows customers with a UK credit or debit card to transfer money to India or Pakistan. The recipient can collect the money from an Agent Location, with the transfer usually taking ten hours to process.

Which cards as accepted during a transfer and what security measures are in place?

Western Union accept VISA, MasterCard and Maestro credit and debit cards. They participate in the Verified by VISA and MasterCard SecureCode in order to stop potential online fraud. These security measures require payment makers to input their personal password when their card is used. If you haven’t activated Verified by VISA or MasterCard SecureCode, you are still able to use your card for a transfer.

How much can I transfer with Western Union?

You are allowed to send up to £800 every 12 months. If you would like to send more, you will need to verify your identity with Western Union. After verification, you are able to transfer up to £4000 at any one time. You can find out more about transferring money by calling the Prove I Called Western Union Contact Number.

Sending money in person with Western Union

Don’t you just hate how the internet has taken the soul out of such a human process as transferring money? If you prefer to transfer money by visiting a branch of Western Union and arranging the transfer with one of their employees, you are able to do so.

In person transfers are useful for customers needing to send money quickly, for example people sending money to support a secret family in another country or anyone travelling on business.

When in another country, a trustworthy internet connection isn’t always available, leading many travellers to use Western Union whenever they need to transfer money. To transfer money in person, you’ll need to visit a Western Union Agent Location.

What are Western Union Agent Locations?

Western Union do not have individual branches, rather they have locations that operate inside of other well high street stores and institutions. These include, but are not limited to, post offices, travel agencies, bureaus de change and airports.

From these Agent Locations, you can transfer money to any other Agent Location in the world. But how do you transfer money when you’re in an Agent Location?

How do I transfer money when I’m in an Agent Location?

When you’re in an Agent Location, all you’ll need is a valid form of identification and, depending on the size of the sum you’re transferring, you’ll need to “furnish” your identification. You can call the Western Union Contact Number to find out more about the rules and regulations that govern the transfer of money whilst in an Agent Location.

You can go online and check your order status, allowing you to find out whether the transfer has been completed. When checking your order status, you will need to know your Money Transfer Control Number and your own name. Similarly, you can find out if the transfer is ready for collection by using the same method. You’ll need to know the sender’s name and MTCN.

Collecting your Western Union transfer

You can collect a Western Union transfer by visiting one of their Agent Locations. To collect, you’ll need to know your Money Transfer Control Number, the origin country, sender’s name, approximate amount (within 10%) and some valid ID.

For UK citizens, a passport or photo card driving license is considered as valid ID. EU residents can use a passport or a European ID card. Everyone else will need to present a passport. For amounts below £1999, one piece of photographic identification is enough. For amounts between £2000 and £5000, you’ll need a piece of photographic identification and a form of identification that verifies your permanent address.

Sending money to a bank account with Western Union

There are a variety of ways to transfer money with Western Union, as evinced by the sidebar detailing the multiple forms of transfer. One such way is to send money straight to another person’s bank account through a Direct to Bank Account transfer.

To complete a Direct to Bank Account transfer, you’ll need a number of different details. This short post will detail the information you’ll need to find to complete your transfer, as well as the currency that can be withdrawn and the length of time the transfer will take to complete.

What information do Western Union require to send a Direct to Bank Account transfer?

The required information is dependent on the country you’re sending money to. For a detailed run down of the details you’ll need to know for each specific country, you can use the Send Money to Bank Account country checking tool on the Western Union website.

As a rule, there are three details you need to know. These are your receiver’s bank name, their bank code and bank account number and the amount of currency you will be transferring. A bank code is a series of numbers that identifies an account to any bank in the world.

The length of a bank code depends on your country of residence, with codes varying from 3 to 23 digits. There can also be different titles for bank codes, including BSB, SWIFT Code, BIC, CHIPS, NCC and IFSC. To find out your receiver’s bank code, ask them.

What is a BIC and what is an IBAN?

A BIC is a form of bank code, used worldwide. They are either 8 or 11 digits long. BIC stands for Bank Identification code, the term is interchangeable with the phrase SWIFT Code. The code consists of a 4 digit bank code, a 2 digit country code, a 2 digit location code and a 2 digit branch code.

An IBAN is a form of bank code used in certain countries to identify an account. IBAN stands for International Bank Account Number. It includes a country code, two digits and a unique code of numbers and letters that can total 35 digits.

What currency can my Western Union Direct to Bank Account be withdrawn in?

When the money is withdrawn, it will be in the local currency of the area to which you send the transfer. If the receiver’s bank account holds money in a currency that is different to their current country of residence, there may be an additional charge.

How long does a Western Union Direct to Bank Account transfer take to complete?

It depends on the country. For more information, you can call the Prove I Called Western Union Contact Number.

How do I protect myself from fraud when using Western Union?

Western Union take financial fraud very seriously. The biggest concern for Western Union customers is having their card or bank account details stolen. Fraud can, at best, be a drawn out difficult process and, at worst, devastate a hard working family.

It can take many forms, including unsavoury figures infecting your computer with a virus in order to access your account details, online salespersons that do not send purchased items and emails from foreign governments requesting a payment in order to access a financial windfall.

These examples are avoidable if you proceed with the due care and attention required. This post is a short guide to avoiding potential fraud when making a money transfer with Western Union. If you think you have been a victim of fraud through a Western Union transfer, call our Prove I Called Western Union Contact Number. Also call your bank as soon as you can to inform them of the suspicious payment. They will guide you through their particular fraud prevention process from that point onwards.

What fraud prevention should I be aware of when using Western Union?

Western Union attempt to provide fraud protection to all customers, though they are unable to prevent and provide support in all situations. When making a financial transfer, it is important to know who you are actually sending money to. Western Union are not responsible for the any goods or service that you have not received following a payment through their service.

Never send money to a fictitious name or alias. If your recipient gives you instructions on how to respond to potential correspondence with Western Union you should be wary. If you have received a suspicious email from someone claiming to be a Western Union representative, forward the email to spoof@westernunion.com.

What are the common consumer fraud situations to avoid?

Online fraudsters are not creative types. Instead, they rely on a number of clichéd methods that are easily identifiable. Anyone asking you for money in order to access a greater sum is not to be trusted, this includes loans, lottery and sweepstake winnings and representatives of foreign governments.

If you receive an email or phone call from a member of the police that claims someone you know needs money, you should not trust them.

What should I do if I think I have been a victim of online fraud?

Contact your bank, Western Union and your government’s Office of Consumer Affairs. You may also wish to contact the police. Each of these departments will take you through further protection measures and explain where you can proceed from this point.

Western Union contact number – 0843 168 0241

Who are Western Union?

Western Union specialise in facilitating the transfer of money, though they also offer money orders and business payment services. Western Union are global industry leaders, with a history dating back to the 19th century.

In the past, they also led the telegraph industry, though Western Union stopped offering this form of communication in 2006.

The bulk of Western Union’s services now run through their website, with the internet easily facilitating the transfer of finances. They also offer an app for your smartphone, supposedly covering 218 countries and 2.5 billion subscribers, despite there only being 193 UN member states. Fans of Beck may recognise the name Western Union from song Hotwax.

What can I get help with when I call the Western Union contact number?

If you’ve had an issue with a money transfer made through Western Union, you can call the Prove I Called contact number. This can be a problem with the “Money in Minutes” and “Next Day” options. There can also be issues with financial withdrawals that you may wish to complain about. The Western Union customer service team can address any complaint and help solve the issue.

Currency to send and fees payable issues can also be solved by calling the Prove I Called contact number for Western Union. If you’d like to find out where the nearest branch of Western Union is, you can call or, if you’d like to know about the current currency exchange rate and Western Union’s policy on exchange of foreign currency, don’t hesitate to call Western Union through Prove I Called.

How does Prove I Called work?

When you call through the Prove I Called number, you get added protection. We can give you evidence that may prove useful in the future if you have any disputes or queries with the complaints team for the company. It can also be used for your own personal records, or any other matter you deem applicable.

We know how stressful it can be when contacting a company. Prove I Called keeps a record of the time, date and duration of your call to a company. This service is perfect for ongoing calls to a business, or when you have run into issues with a company. Prove I Called is not affiliated with any company listed in our directory.

To request your call details please email support@proveicalled.com with your phone number and the date you called. With that information, we can provide you with an independent email confirming the details of the call, this email can be forwarded to the company you are contacting as evidence of your call. Calls to 084 numbers cost 5p from a BT Landline, calls from mobiles and other providers may be considerably more.

Western Union phoneline opening hours

Monday to Sunday: 7am - 10pm

Company address & email

Western Union Internet United Kingdom
PO Box 8252
London
W6 0BX

Social Media accounts

Facebook: Western Union
Twitter: @WesternUnion
YouTube: Western Union
Google+: Western Union