Southern Water contact number – 0843 507 1829

Who are Southern Water?

Covering an area of over 10.5kmĀ², Southern Water supply over 500 million litres of drinking water from water treatment works along over 13km of water mains.

Extending from East Kent through Sussex, Hampshire and the Isle of Wight, the company works with market-leading firms to provide water and wastewater services. They are owned by Greensands Investments Limited, made up of pension and infrastructure funds.

Southern Water are committed to ensuring they deliver first class services of water as well as a high standard of customer service across all platforms of contact.

What can I get help with when I call the Southern Water contact number?

When calling the Southern Water contact number you can have many issues resolved you may have. They have lines devoted to a range of billing and account enquiries such as setting up a direct debit, amending any existing details and requesting a water meter reading.

Furthermore, you can use the number to notify the water firm of any changes in address, tenants or any updates in personal information. You should also get in touch with Southern Water to inform them of any bereavements.

If you wish to call the company out of hours, they also offer a 24-hour automated helpline so you can pay bills, change addresses and request copies of bills when you wish.

Alternatively, they have a range of online forms you can complete if you wish to avoid calling the busy lines. If you choose to contact them in this way, the issues are usually dealt with quickly and efficiently. Any information you provide the website will be safe and secure.

How does Prove I Called work?

When you call through the Prove I Called number, you get added protection. We can give you evidence that may prove useful in the future if you have any disputes or queries with the complaints team for the company. It can also be used for your own personal records, or any other matter you deem applicable.

We know how stressful it can be when contacting a company. Prove I Called keeps a record of the time, date and duration of your call to a company. This service is perfect for ongoing calls to a business, or when you have run into issues with a company. Prove I Called is not affiliated with any company listed in our directory.

To request your call details please email with your phone number and the date you called. With that information, we can provide you with an independent email confirming the details of the call, this email can be forwarded to the company you are contacting as evidence of your call. Calls to 084 numbers cost 5p from a BT Landline, calls from mobiles and other providers may be considerably more.

Southern Water phoneline opening hours

Monday to Friday: 8am - 7pm
Saturday: 8.30am - 2pm

Company address & email

Southern Water
PO Box 41
BN13 3NZ

Social Media accounts

Facebook: Southern Water
Twitter: @SouthernWater
YouTube: SouthernWaterUK