Sending letters and parcels with the Post Office

The Post Office provide a variety of different services, though their most popular is the postage of letters, parcels and packages. They allow customers to mail items to the United Kingdom and abroad, with the in-house Post Office team able to advise users about the various options available to customers wishing to send a domestic or international package.

These options include standard and economy delivery, in addition to options that notify the sender when the parcel has been delivered and next day guaranteed delivery.

Using the Post Office to send parcels to UK addresses

The Post Office divide delivery options into postage sent to places in the United Kingdom and postage sent to other countries. If you are sending a letter or parcel to a UK address, you can choose from standard, confirmed and guaranteed delivery.

Standard is the usual, stick a stamp on it and bung it in the post. Confirmed means your delivery will be signed for, notifying you that the intended recipient has received the item. Guaranteed also requires a signature on delivery, it also allows guarantees next day delivery, by either 9am or 1pm, depending on your choice.

Prices for each type of delivery depend on the size of parcel you are sending. There are also tracking options, depending on which type of delivery you choose.

International packages sent through the Post Office

For international delivery, the same three options, standard, confirmed and guaranteed, remain, though customers can now also select economy. Economy is a cheaper version of standard, it takes a little longer but costs a little less.

Parcels sent to other countries may require specific labelling for customs, more information can be found about package labelling by calling our Post Office Contact Number.

Post Office collection and returns

Sometimes, a home delivery is inconvenient. Signing for a big parcel during the day doesn’t work when you’re working 9 to 5. With this is mind, the Post Office allow customers to select the Local Collect option.

All you need to do is collect the parcel from your local Post Office branch, no need to be at home to sign for it. To collect your parcel, you’ll need a copy of the tracking ID and proof of identity.

Just because you’ve bought an item online, it doesn’t mean you can’t return it. Returning items bought online is increasingly common, with many people purchasing clothes to try them on and sending them back if they’re not quite right.

To send an item back, simply head to your local Post Office branch and use their returns service. Most returns are free, though if not prices start from £2.80.