HSBC contact number – 0843 504 3720


HSBC Bank is one of the largest and most notable banking and financial services in the world. HSBC is a financial organisation which is has thousands of offices throughout the world including, Europe, the Americas, the Middle East and Africa. There are a wide range of services which the HSBC banking group officers to its clients and therefore various different contact numbers for each of the different departments there are within the organisation.

Phoning the HSBC contact number through Prove I Called

If you need to get in touch with HSBC, dial the HSBC contact number today to be put through to a member of the customer service. By calling through our Prove I Called number, you will be connected to the main switchboard but you will have the additional bonus of receiving proof that you made the call. This means that if you ever have to lodge a complaint with the bank, you can provide evidence of your call to back up your case. Call the HSBC contact number today to have your issue resolved.

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Alternative ways to contact HSBC

The first HSBC contact number to note is that of the Customer Service team. Customer care can be contacted on the following number, 0345 740 4404 and is generally called when existing customers have general queries about the services provided or about their account but do not know how to get in touch with the relevant and correct department. For existing customers calling outside of the United Kingdom, they can call the following number, +44 1226 261 010 in order to get through to speak to a customer service adviser. Opening hours for calls made to this number are from 8am to 10pm and are available on every day of the week. For non-existing HSBC Bank customers, the correct number to call for customer services is 03456 040 626. These particular lines are open from 8am to 10pm everyday, except for Christmas Day, Boxing Day and New Year’s Day. The text phone numbers for general banking enquiries are 03457 125 563 and for those calling from outside of the United Kingdom, the contact number is +44 207 088 2077.

Mobile and Online Banking

There are a number of HSBC contact numbers for customers who bank online and via their mobile phone. To get through to the Helpdesk, customers need to call 03456 002 290 and +44 1226 261 226 from outside of the United Kingdom. To set up a security number, customers should call 03457 400 004 in order to speak to an adviser. To reset their security number in order to access information easier next time, the HSBC contact number is 03456 002 290. If these lines are closed or if customers are unable to get through, they can call HSBC on 03456 007 010. Lines are open between 8am and 10pm.

Advice or help with Current Accounts

For customers needing to speak to an HSBC adviser with regard to their existing Current Account or indeed setting up a Current Account, the following numbers are the direct numbers to get through conveniently to the relevant department. For existing customers, they should call 03457 404 404 or +44 1226 261 010 from outside of the United Kingdom. For customers needing help from Student services, they will need to call 03457 404404 or 0800 520 420 to speak to someone regarding HSBC’s graduate service. For non-HSBC Bank customers, the contact number is 03456 040 626 and if prospective customers need to find out more about opening an account, they can do this by calling 0800 169 5422.


If existing customers need to review their mortgage, they need to call 0800 731 3134 and lines are open between 8am and 10pm Monday to Friday and 8am to 6pm on Saturday. If customers are moving home and need to change their mortgage details or need advice with how to do this, they can call 0800 169 6333, which is also the same number for new mortgage customers.

Savings contact numbers

Existing customers who might need to speak to a HSBC adviser about their savings account(s) or starting one, they can call 03457 404 404 and lines are open every day of the week from 8am to 10pm. Premier customers can call 03457 707 070 for help with their savings accounts and these lines are available 24 hours a day. For information about Fixed Rate Savers, Regular Savers, Flexible Savers or ISA information, the contact number is 0800 032 4729. New customers, will need to call 0800 130 130.

Lost or Stolen contact numbers

For customers of HSBC who need to inform the bank that their bank card or cards have been stolen or that they have lost them, the HSBC contact number is 03456 007 010 and lines are open 24 hours a day. However, if they have lost or had their HSBC Online Cards stolen, the relevant number to call is 0800 015 1924 and +44 121 214 5659 from outside of the United Kingdom. If they urgently need to contact HSBC about lost or stolen cards but are outside of the opening hours, they will be able to speak to an adviser by calling 03456 007 010 as this is a 24 hour helpline.

If you wish to contact HSBC using other methods, you can find their details here:

HSBC postal address:

8 Canada Square
E14 5HQ

HSBC official website: