Fix your fridge freezer with Knowhow

How do I get the fridge repaired?

The fastest way to get Knowhow to repair your fridge is to call the contact centre to discuss the problem and pinpoint the fault. You will pay for the repair upfront over the phone which will cover the call out, labour and any parts required to fix it.

A member of the Knowhow team will organise a suitable day of repair for you and the Knowhow engineer will call 30 minutes before arrival to ensure you are at home.

If by any chance the fridge freezer is beyond repair, Knowhow will give you a full refund.

What does it include?

If you do not currently have a warranty and aren’t covered by a Knowhow Care Plan agreement then it is usually cheaper to get minor faults fixed rather than buying a new one. They fix most big brands of fridges in your own home such as Bosch, Samsung and Hotpoint – even if they were purchased elsewhere.

Knowhow’s fixed-price service is certainly less hassle and includes all parts of the repair; cost of parts and labour. In addition, you will have a three-month guarantee on the repair and also have the choice of adding a plan on that covers the repair for 12 months.

How much does it cost?

Type of productRepairRepair and protect
1 door fridge or freezer£109£139
2 door fridge or freezer£119£149
American style fridge freezer£179£289


The price of the repair and protect plan includes an additional 12 month Care Plan protecting you against breakdowns and mishaps.

Exemptions

Below is a list of brands that Knowhow do not currently repair:

· Baumatic

· Bush

· CEDA

· Dyson

· Fisher & Paykel

· Frigidaire

· General Electric

· HEC

· HomeKing

· LEC

· Liebherr

· Maytag

· Miele

· Norfrost

· Royal Sovereign

· Servis

· Swan