ebookers FAQ

Booking a holiday can be an overwhelming process, especially when you are going through an online operator. Once you have finally found the perfect trip, you’ll want to do everything you can to ensure that everything runs smoothly. No one wants to spend hours chasing up companies adding extra details here and there, so it’s best to know as much as you can before confirming your booking. We’ve answered a few frequently asked questions about making a reservation with ebookers.

Can I make a change to my ebookers booking?

In many circumstances you will be able to make a change to your booking, however all changes are subject to availability, limitations and restrictions of the supplier. If you are making a change to a flight with a low-cost airline, you must contact the airline directly, quoting your reference number. If wish to make a change to your booking, it’s advisable to call ebookers first to confirm which action to take.

How old do I have to be to rent a car with ebookers?

All car rental suppliers have a minimum age to be able to hire a vehicle without incurring any additional fees. This is normally 25 years old, however younger drivers will be able to rent a vehicle where permitted to do so, incurring a locally payable surcharge. There is a minimum age of 21 for rentals, and some suppliers will only allow drivers who have held a license for a minimum number of years.

What types of payment can I use?

When making a reservation with ebookers you will not be able to place a deposit or hold a booking without paying. When it comes to paying for your booking, you will be able to pay with the following credit cards: Visa, Mastercard, and American Express. You can also use the following debit cards: Visa Debit, Maestro, Switch, Delta, Electron.

If you are using a debit card, funds will be immediately taken from your bank account when you click ‘purchase’.