Arranging delivery and organising returns can generate a host of questions. So, we have taken the time to address some of the most commonly asked questions by Littlewood customers.
Of course, if you can’t see the information you require please note that Littlewood customer services advisors are available from 7am until 11pm, Monday to Sunday.
Littlewood deliveries & returns – frequent Q&As
Q. Is it possible to arrange delivery to my work address?
A. Yes, of course it is, however, there must be full accessibility and your delivery needs to be signed for by you or at a main reception.
Q. What happens if I miss my delivery?
A. The carrier will leave a card with the contact details you will need to rearrange delivery for another date. Alternatively, why not opt for Littlewood’s ‘Collect+’ service? There are around 4,500 participating shops – open early until late.
Q. How soon can I have my order?
A. There are three options to choose from which are:
1. Free standard delivery
This service means deliveries can be dropped off at any address or Collect+ store. Orders should be placed before 11pm and are ordinarily delivered with 72 hours. Arrival times are between 7am – 9pm on a Monday to Friday.
2. Flexible delivery (a charge is applicable)
Order by 7pm and your purchase should be with the next day. It is also possible to opt for a date up to 8 days in advance. Saturday slots are often available.
3. Littlewoods Collect+
With almost 5000 participating Collect+ stores, many Littlewood customers find this is an extremely convenient service. Delivery is free of charge and items can be dropped off within 2 days. Parcels are kept for 10 days and can be easily return at the same Collect+ point. What’s more, Littlewoods will text when your purchase is ready for collection.
Q. Do Littlewoods deliver overseas?
A. Unfortunately not, deliveries can only be made throughout the UK, Channel Islands and the Isle of Man. Certain smaller items can be delivered via BFPO (at no extra charge).
Q. Are heavier items more expensive to deliver?
A. No, they aren’t charged any differently to other products. As usual, free standard and express deliveries are available.