When switching to a water meter, many Severn Trent Water customers find they use less water which in hand makes their bills much cheaper.
Why should I get a meter?
As you are only charged for what you use with a water meter you will most likely become much more conscious to use less of it. You will not also reap the benefits in price though, as this option will also make you more environmentally friendly.
On top of saving water, it will save you heating water. Which means you will also have reduced energy bills and a reduced carbon footprint, so the pros of a water meter undoubtedly outweigh the cons. What’s more is that Severn Trent Water will fit the meter for free.
How do I get a meter?
You can ask for a meter either by calling the contact number or applying online and a member of the Severn Trent advisers will call you and arrange a slot to fit the meter. You will need your account reference number from one of your bills handy when you call.
A member of the team will let you know of any dates that fitters will be in your area and you will be given reference number. An appointment will then be arranged and the fitter will check if it is suitable to fit in your home and fit it on the same day. Only in the case of it being unsuitable will they make another visit.
Though the meters are fitted for free to most customers, there is an exception. On the first visit they should ask you for a signature to confirm you are satisfied with where the meter is fitted. If you have the meter fitted and decide afterwards you want it to be moved to another location you will need to pay a charge.
While contacting Severn Trent we advise you to ask any questions you have about saving money and whether the water meter is suitable for you.
When can a meter not be fitted?
Water meters cannot be fitted in certain properties, such as some flats. However, Severn Trent can offer assessed charge tariffs based on the size of your home. There is also a cheaper Single Occupier Assessed tariff charge if you fit the eligibility.
Where the meters go?
The meter will most likely, and preferably be fit outside provided there are no complications. If it is not possible they will check inside the property and assess whether it can be fitted. In this case they will install a radio reading unit which enables the company to read the meter without needing to enter your property.
You water supply will be affected for around two hours while the meter is fitted, so bear that in mind if you are wanting to use it.