If you are an existing AA member, it’s possible to change or renew your existing policy should you wish to do so. Luckily you can make any changes to your AA Breakdown Cover simply by giving their customer service team a call. Let’s take a closer look at how to make those changes.
How to renew your AA Breakdown Cover
If you are happy with your AA Breakdown Cover and wish to renew your policy, you can do so with one quick phone call. Before you make the call, remember to have your AA membership number to hand so that the operator can fulfill your request. You should also check all your personal details – if any of your circumstances have changed, now is the perfect time to inform the AA.
Upon calling, you will be able to choose whether you wish to change or upgrade your cover. If this is the case, the advisor will be able to give you a quote on the spot. When renewing you can even change the way you pay for your cover. Should you wish, you can opt to self-renew your own policy, allowing you to enjoy uninterrupted cover.
When renewing your policy you’ll have the added advantage of becoming a renewing customer – giving you access to a selection of added benefits.
How to cancel your AA Breakdown Cover
If you wish to cancel your cover, you need to contact the Automobile Association Insurance Services to handle your request.
When you take on breakdown cover you will be given a 14-day cooling off period. Within these two weeks you can cancel your policy and receive a full refund. If you gave made a claim during this period you will be entitled to a full refund but you will have to repay the insurer the total cost of the claim. After the cooling off period you can cancel the policy but will receive no refund.
If you have Continuous AA Breakdown Repair Cover and pay monthly or quarterly, you will be able to cancel at any time but are required to give 30 days notice at minimum.
You can call AA Breakdown for more information about cancelling your cover at any time.